# Govern connected access and service records

Lesson 3 of [Manage alarm service continuity and access](https://alarminstallers.fyi/academy/manage-alarm-service-continuity.md), 15 minutes.

Connected alarm services may involve an account for the buyer, support access for contractors and information held by a monitoring organisation. Ask what the actual proposal includes. Do not assume every service uses the same platform or supports the same controls. The management task is to establis…

The rest of this lesson is for learners enrolled in the course. [See how Manage alarm service continuity and access works](https://alarminstallers.fyi/academy/manage-alarm-service-continuity.md).

Also on the [web page](https://alarminstallers.fyi/academy/manage-alarm-service-continuity/govern-access-and-service-records).