# Manage alarm service continuity and access

Coordinate ongoing maintenance, service changes and connected access as a property or facility buyer.

- Level: Specialist
- Length: 55 minutes
- Exam questions: 8, pass mark 80%, up to 3 attempts
- Certificate: valid for 12 months

## What you will learn

- Organise fault reporting and maintenance responsibilities.
- Coordinate service transitions and interruption planning.
- Review access, update responsibilities and service records.

## Lessons

1. [Manage maintenance, faults and unwanted alarms](https://alarminstallers.fyi/academy/manage-alarm-service-continuity/manage-maintenance-and-faults.md) (15 minutes)
2. [Plan changes, interruptions and service transitions](https://alarminstallers.fyi/academy/manage-alarm-service-continuity/plan-service-disruptions.md) (15 minutes)
3. [Govern connected access and service records](https://alarminstallers.fyi/academy/manage-alarm-service-continuity/govern-access-and-service-records.md) (15 minutes)

## Questions

### Does this course qualify me to install or approve alarm systems?

No. It awards a certificate of completion from alarminstallers.fyi. It is not a licence, accreditation or qualification.

### Do the same requirements apply everywhere?

No. Check the requirements for your property with the local authority and competent advisers. Jurisdiction-specific guidance is identified in the lessons.

Also on the [web page](https://alarminstallers.fyi/academy/manage-alarm-service-continuity).